Wholesale program FAQ
- Can I receive a discount after purchasing a large quantity of one item?
- Can I have my forwarder to collect the packages from your warehouse?
- What are your warranty and return policy for wholesale orders?
- Can I customize my exclusive products?
- How can I contact you for more assistance or info about the Wholesale Program?
Can I receive a discount after purchasing a large quantity of one item?
A: Yes, you can. You can request to receive a special discount after contacting us ;Wholesale Inquiry” in each product page. Once we receive your request, we will do our best to offer you a lower price.
Can I have my forwarder to collect the packages from your warehouse?
A: Yes, you can.
A: Warranty – We can offer a refund, replacement or repair on all our products, in case the ones you have received should be defective. However, each product has its specific warranty period.
A: Yes, you can. Please send us the product link or the pictures you have. Our product manager will do his or her best to find it for you.