Payment Methods
PayPal payments
You can connect your PayPal, credit card, debit card or bank account to PayPal for purchasing some of our products. After submitting an order, you will be redirected to PayPal to complete the transaction.
1.Log into your PayPal account or use Credit Card Express;
2.Enter your card details and click “Submit”;
3.Your payment will be processed and an invoice will be sent to your e-mail address;
NOTE:
If you don’t have a PayPal account or don’t want to use one, you can select the “Pay with Debit or Credit Card” option on the PayPal payment page.
PayPal FAQ
Below please find some of the most common questions related to PayPal payments. If you require any further information, please refer to the PayPal help center or contact us.
How do I exercise my right to the PayPal Buyer Protection?
If you do not receive your order or one of the products is significantly different from its description, you will be covered by the PayPal Buyer Protection, which includes the price of the item plus the shipping fees. Please contact our customer service as soon as you realize there might have been something wrong with your order.
You will be covered by the PayPal Buyer Protection if your case meets the following criteria:
. You filed only one claim per PayPal payment;
. You opened the case no later than 45 calendar days from the date of your PayPal payment and – if necessary – escalated it to a claim no more than 20 calendar days after opening your case;
. You meet the PayPal Buyer Protection requirements outlined in Section 13 of the PayPal User Agreement.
How can I contact PayPal Customer Service?
PayPal encourages you to contact its customer service by e-mail. However, if you would like to speak with someone from PayPal, you can find the contact details listed here below:
How can I pay if PayPal is not available in my country?
If PayPal is not available in your country, you can use other methods to pay for your order.
Bank Transfer payments
We accept Bank Transfer payments. Here’s how to pay:
Select your delivery country and choose the Bank Transfer option.
Click “Place your order” to be redirected to the Bank Transfer page.
Verify your payment details and enter your payment reference.
Follow the payment instructions to complete your transaction.
Notes:
Please note that bank transfers from Malaysia cannot be refunded back to the original payment method.
Wire Transfer payments
We accept Wire Transfer payments for orders of $100 or more.
Important Reminder:
If you choose Wire Transfer, please contact customer service for our bank account details. Note that intermediary bank fees will be deducted from your account.
A mismatch between the order amount and the required threshold may delay processing.
For more convenient payment options without intermediary fees, consider using PayPal.
If you have any questions about Wire Transfers, feel free to reach out to us.
Credit or Debit card payments
We accept credit cards as a payment option.
Important Notes:
You can attempt to pay with a credit card only 10 times per day for security reasons. If you have multiple failed attempts, please wait 24 hours or use another payment method like PayPal.
Click here for information on using Brazilian credit cards in BRL (Reais).
Supported card types include: VISA, MasterCard, American Express, Diners Club, Japan Credit Bureau.
If you have issues with your card, view credit card problems.