Return & Warranty Policy

Thank you for choosing an item from our independent site. For your protection, we would like to inform you about our return and warranty policy.

Return Policy

Return Period: You may request a return within 30 days from the date you receive the item. We aim to provide you with sufficient time to inspect and try out the merchandise to ensure that you are satisfied with your purchase.

RETURN SHIPPING CHARGES: In the event that you need to return an item, the return shipping costs will be the responsibility of the buyer. This is due to the return is not our product quality problems caused by the regular situation, I hope you understand. Please consider carefully before you return the goods to ensure the necessity of return.

Return Process: Please submit your return request through our customer service channel on our independent site or online return request system within the return period. Our customer service team will promptly communicate with you upon receipt of the application and guide you through the subsequent return process. Please make sure that the integrity of the returned goods, including the goods themselves, the original packaging, accessories and all related documents and labels, does not affect secondary sales.

Warranty Policy

Warranty Period: We offer up to 2 years of warranty for items returned beyond the 30-day return period. Calculated from the date of purchase of the merchandise, you can enjoy our professional warranty service for you during these 2 years

Warranty Coverage: Under normal use, if the goods have quality problems, we will provide you with free repair or replacement services. However, the failure caused by human damage, improper use, force majeure and other factors are not covered by the warranty.

Warranty process: When your goods have problems and need warranty, please contact us through the customer service channel of our independent station. Please provide proof of purchase and a detailed description of the fault, our customer service staff will arrange follow-up warranty matters for you. We will process your warranty application as soon as possible to ensure that you can resume normal use of the goods as soon as possible.

We are committed to providing you with a quality shopping experience and after-sales service. If you have any questions or need further assistance, please feel free to contact our customer service team, we will be happy to serve you.