After your successful payment, we will ship the goods within 1-2 working days.
Delivery time may be extended because of holidays, natural disasters, etc, or if the products are out of stock.
Please contact our customer service if needed, and we will go all out to help you to solve the problem.
Package delay may be caused by epidemic situation, flight delay, slow customs clearance process, national policy adjustment, holidays and other force majeure factors.
Tips: When the package is delayed, the tracking information will be in a certain node for a period of time, and the tracking information will not be updated until the package reaches the next transportation node.
If your package is delayed, please deal with the following process:
-Check the tracking information of the package.
-Confirm whether the delivery time is on weekends or major holidays.
-Confirm whether you have received the emails notifying delay from us.
-Confirm whether your address and phone information are accurate.
Special statement, package delay caused by force majeure events (such as natural disasters, severe weather, war, and any other events beyond our direct control) , is not within the scope of our responsibility.
If you require any further information or assistance, please do not hesitate to contact us.
In order to ensure the successful delivery, it is recommended that you contact us to modify your personal information such as address and phone number before the package is shipped.
If the package is shipped, please contact us within 3-5 working days to confirm the modification.